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FAQ
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How are Pine products made?Our products are handcrafted by skilled artisans who use traditional techniques blended with modern aesthetics. This ensures each piece is unique, with its own character and charm.
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What materials are used in Pine's products?At Pine, we specialize in products made from natural materials like high-quality pottery, sustainably sourced wood, and premium linen. Each material is chosen for its durability, beauty, and eco-friendliness.
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Are Pine products environmentally friendly?Yes! We are committed to sustainability. Our materials are natural, renewable, and sourced with minimal environmental impact. We also adopt practices to reduce waste and carbon footprint in our production process.
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Can I request custom designs?We love bringing unique ideas to life! You can request custom designs, and our artisans will work with you to create a personalized piece that fits your style and needs.
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How do I care for my Pine products?Care instructions vary depending on the material. For pottery, gentle cleaning with a soft cloth is recommended. Wooden items should be kept dry and occasionally treated with natural oils. Linen products are best washed in cold water and air-dried.
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What is the return policy for Pine products?We accept returns within 14 days of purchase, provided the items are in their original condition. Customized items may have different return policies, which we will communicate at the time of purchase.
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Are there any care instructions included with the products?Yes, each product comes with specific care instructions to ensure longevity and maintain the beauty of the item.
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How can I stay updated on new collections and promotions?You can subscribe to our newsletter and follow us on our social media channels to stay updated on our latest collections, exclusive offers, and behind-the-scenes glimpses of our crafting process.
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